Patrick McClure
Consultant & Senior Executive

Patrick McClure is a Proven Sales Manager and Executive with the ability to quickly determine critical problems and their root causes. His 25 year corporate career includes direct sales in excess of $100 million in products and services and management of multiple high performance teams.

Patrick is one of the best trainers I have had the opportunity to learn from in a long time. He commands the attention of the ...more
Rhonda L. Sher
Case Histories

Case Histories

How a large California-based Utility company implemented a Training Program for their IT department staff.

Situation: A basic sales skills training was designed and delivered to over 200 IT staff, which resulted in no loss of business. Program included training, coaching, coaching in the field and resulted in significant improvement in customer satisfaction and retention. Increase in employee morale and service levels as a result.

Problem: When California deregulated the utility industry, it meant that IT departments were now forced to compete and earn their existing clients business.

Action Taken: There was a great risk of losing thousands of customers to outside vendors who were eager to provide competitive services. Potential loss of jobs.

Results: No loss of business to outside vendors and the IT department remained intact with high morale and growth.


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